Business Management | UniversalCare

Business Management

Choose the right partner

Business Management

FACILITY MANAGEMENT

UniversalCare provides the location of your choice
any of the following services:

Long-Term Care
Health Services
Development Consulting
Assistive devices procurement
Regular blood pressure/glucose checks
Wellness clinics
Nutritional evaluations
Seminars
Health and job fairs
Dietary and dietician needs

Employee morale and team building
Financial management
Housekeeping and maintenance
HR and labour relations
Marketing and occupancy improvement
Nursing and personal care programs
Strategic and organizational planning development

HEALTH CARE SERVICES

Expertise, experience and a whole lot of love

Assistive devices procurement
Health and job fairs
LTC and senior living placement service
Nutritional evaluations

Regular blood pressure/glucose checks
Seminars
Wellness Clinics

DEVELOPMENT CONSULTING

Growing your business at every opportunity

Development of retirement and long-term care residences
Redevelopment of Class B and C LTC homes in Ontario
Financial management and reporting
Procurement
Accreditation
Policies and procedures

Quality of care and services
Meeting regulatory requirements/standards
Information technology
Financial management
Marketing and branding
Operational reviews

OPERATIONAL CONSULTING

The better the business, the better care it provides

Quality and process improvement
Executive leadership
Risk management
Policy and procedure evaluation
Financial management and budget preparation

Improving NOI and reducing expenditure
Competitive analysis and benchmarking
Preparation for Resident Quality Inspections (RQIs)

EMPLOYEES’ SATISFACTION

Looking after the people who look after your business

In May of 2018 we asked all of the UniversalCare managed homes to complete an Employee Satisfaction survey. These were the high scoring areas

96% said they are familiar and understood the organization’s strategic goals
98% said doing their job gave them a sense of personal satisfaction
95% said customer service is their top priority
95% said they receive the proper training to do their job well

95% said their work is challenging, stimulating and rewarding
93% said their workplace was well maintained
98% said they feel their workplace is safe

Employment opportunities

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