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About us

We take care of them like
they took care of you

About Us

ABOUT UNIVERSALCARE

We love your loved ones like our own

UniversalCare has extensive experience in all facets of operating LTC and Retirement Homes. Our experience also includes the successful operation of Interim LTC beds, specialized Hemodialysis Units (the only such kind in Ontario) and Memory Care Units. We take great pride in working with partners such as the Local Health Integration Network and other stakeholders.

Our team of highly experienced trained professionals, subject matter experts and local resource specialists are ready to help you address your most pressing business and clinical issues.

The UniversalCare team provides management and/or clinical consulting services to your organization. Our experience enables us to understand the current opportunities and challenges that the home may experience.

UNIVERSALCARE DIFFERENCE

Complete peace of mind for owners, comprehensive care for residents

  • Dedicated leadership team
  • Superior resident care
  • Trustworthy partners
  • Lifetime relationships
  • Uncompromising commitment to excellence
  • Unwavering support and exceptional value added services to our clients, staff and partners
  • Transparency and integrity
  • Investing in our people

The UniversalCare experience

Through a multidisciplinary team, UniversalCare Wellness and Therapy Program translates “universal standards of care” into a comprehensive plan of care for our residents, patients and clients.

Delivered by highly skilled Registered Nurses, Registered Practical Nurses, Physiotherapists, Occupational Therapists, Social Workers, Life Enrichment Aides and Personal Care Aides, UniversalCare is able to provide exceptional care to its residents, patients and clients living in Long-Term Care, Complex Continuing Care, Supportive Housing, Independent and Assisted Living settings.

Regardless of your needs, UniversalCare is able to provide the required leadership, support, value and partnership to enhance your corporate wellbeing.

We are always striving to provide the very best care that surpasses people’s expectations. Feedback from our residents, clients and staff are extremely important and gathered regularly.

OUR HISTORY

UniversalCare History

UniversalCare was founded in 2007 with a belief that there were vast improvements that could be made in the field of senior care. With a long history in the industry behind him and the qualifications to accompany his experience, Joseph Gulizia opened the doors of Richview Manor, our first senior residence, in 2008. Since then we have grown to 17 residences and taking care of 2089 residents.

VISION AND MISSION

Our Mission

To be the best of the best in health care and senior living.

UniversalCare’s Pillars of Success.

Compassion and Professionalism

Compassionate care for all our residents and their varied needs, loyalty and support for our nursing and administration teams while delivering uncompromising value to our partners.

Leadership Above and Beyond

Leadership beyond industry standards supported by a dedication to trust, transparency and honesty as well as an unwavering commitment to the care of our residents.

Attention down to the finest details

A commitment to developing the most modern senior-care methodologies, from the design of our dining room chairs to a daily mindset of continual improvement of residence management.

UniversalCare has experts in all fields committed to driving your success and meeting your goals. We make a difference by offering you realistic yet affordable solutions to help you build value in your business and achieve your goals. Long-term care and retirement homeowners face a unique set of opportunities and challenges. The UniversalCare team understands this as we address it daily.

LEADERSHIP

The Executive Team

President and CEO Joseph Gulizia

Joseph Gulizia has been involved in operating Long-Term Care, Retirement Homes and Continuing Complex Care facilities since 1997. His holds a Certificate in Long-Term Care Administration from Ryerson University.

Joseph is a recipient of The Queen’s Diamond Jubilee Award (2012), City of Vaughan Volunteer of the Year Award (2013) and the 2015 Business of the Year - Young Entrepreneur Under 40 - Vaughan Chambers of Commerce. UniversalCare has been nominated for the 2017 Professional Services Business Excellence Award by the Vaughan Chambers of Commerce.

Joseph prides himself on being accessible. Don't hesitate to call him at 905 885 8000 with any question you may have.

Vice President of Quality & Clinical Services

Maria Cherbel R.N.

Maria supports the areas of MDS RAI, HOBIC, Ministry of Health and Long Term Care Annual Reviews, Staff Development, Leadership and Accountability. She is a certified Administrator in Long Term Care, has been a Registered Nurse for over 26 years and holds a Diploma in Nursing Leadership/Management Program. In 2017, Maria was awarded “The Clinical Protocol Excellence Award” by the Ontario Long Term Care Association.

Vice President of Operations & Building Services

Michael Griffin

With over 20 years of experience, Michael has held many roles in the healthcare industry. For 10 years of his career, he held the Administrator position at Mackenzie Health LTC, where he successfully managed Ontario’s most complex Long-Term Care Home. As the Vice President of Operations and Building Services, he brings a wealth of experience that allows us to support the creation of new senior residences and efficiently operate our current properties. Michael prides himself in providing our clients with personal, dedicated and dynamic service. 

Director of Senior Living

Julie Mann

As Director of Senior Living, Julie is responsible for the management and leadership of our General Managers and the Directors of Care. This includes compliance with the Retirement Home Regulatory Authority and adherence to the respective legislation and regulations. Julie is a Registered Practical Nurse and is a member of the College of Nurses of Ontario.

Director of Financial Services

Karen Reid

Karen has over 28 years of experience as a proficient senior-level healthcare leader with extensive public and private sector experience. She serves on several committees that review and establish financial policy, procedure development and implementation. She has MIS reporting experience and sat on the Ministry of Health Working Group.

Director of Financial Services

Donna Miller

Donna has over 20 years of accounting experience and oversees the financial management, budget process and year-end audit of over 20 facilities including long term care, chronic care, independent and assisted living homes. She holds a Business Administration diploma and is completing Certified General Accounting designation from CGA Ontario as well as a Bachelors of Commerce degree at Athabasca University.

Director of Administration & Physiotherapy Services

Angie Gulizia

Angela is a Registered Nurse with expertise as an ER Nurse, Community Nurse, LTC Charge Nurse, as well as a Gerontology Specialist. She has successfully implemented Harvard’s Hospital Elder life program and the NLOT program through the Central LHIN. She is a member of the College of Nurses and the Registered Nurses Association of Ontario.

Director of Operations and Building Services

Elisa Carbone

Elisa’s journey with UniversalCare started 10 years ago. As a registered practical nurse, she built strong relationships with residents and families alike and cultivated a desire to dedicate her career to caring for our aging population. Her devotion to the meticulous care of residents is what sparked her promotion to Manager of Quality Improvement and Infection Control, where she spent 5 years refining the structure of care within the facilities to ensure the highest level of support for residents.In 2016 she took on the role as Corporate Support Consultant. She was then promoted to the Director of Corporate and Building Services and works closely with each of our homes, ensuring that UnivsersalCare is on the cutting edge of all available technology in LTC, for the utmost level of safety for residents and staff.

Director of Clinical Services

Lyana Nava

Lyana has been a Registered Nurse since 1994 with the clinical practice in various fields and has been involved in Long-Term Care for over 15 years. Her Long-Term Care experience positions of Informatics Nurse/Assistant Director of Care, Credentialed RAI-MDS Coordinator, Director of Care, Administrator, Corporate Clinical Manager and presently the Director of Cliniccal Services with UniversalCare Corporate Team. Her passion for working in such a high demand environment has enabled her to develop a higher level of standards for the complex nature of Long-Term Care services, pristine attention to details in an environment that leaves little room for error. Lyana is a result oriented and supportive of the clinical team in mentoring and developing skills related to compliance, IPAC, pharmaceuticals, human resources, clinical health record and detailed accurate reports. Lyana continues to maintain current competency with College of Nurses of Ontario (CNO) and Registered Nurses' Association of Ontario (RNAO) in addition to being a RNAO Best Practice Champion.

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